The value of connection
Leadership’s vision required a more secure and robust digital infrastructure. An enhanced employee experience needed a licensing upgrade to help facilitate the change.
Start with the truth.
The challenge was to build a scalable and inclusive technical community for pro-level customers who want to deep dive on very specific topics and products.
Introducing Learn experts.
We found people who were already advocates in the community and invited them to be Learn experts. They were a scalable solution that allowed for learners to gain access to subject matter experts and their peers in a private and safe social learning experience.
Spreading the word.
We used the Microsoft Learn portfolio of events, sites, emails, social channels and our new Learn experts to reach thousands of learners.
Live and active
micro-communities.
Learning rooms are topic-specific social learning experience lead by proven experts and participated in by learners from around the world.
“Working with Carpool was great. They helped us broaden the conversation beyond IT and tell a very human-centered transformation story that tied into other company-wide engagement efforts.”
The result: tyGraph grew rather quickly and was acquired.